Agent Library With Prebuilt Agents
Tool Library With Prebuilt Tool
Event based Journey Triggers
Event based Journey Goals / Exits
External & Custom Platforms Integration
Google Analytics Integration
Centralize Customer Data & Events
360 Customer Data & Events
Builds Customer Intelligence
Include/Exclude Multiple Segments
Omni Channel Communication (Email, WhatsApp, Push Notifications)
AI Agents for Customer Interaction (BOT++)
Personalised Recommendations
E-Commerce Actions (Add To Cart/Buy)
Automated Ticket Generation
Automated Human Agent Escalation
Multichannel Support (Web/ WhatsApp)
Auto trigger points allocation
Sync Reviews From Marketplace
Group Reviews of Similar Products
Customer Support Platform
Automated Chat Allocation
Pick Chats From the Queue
Ticket Lifecycle Management
Lead Lifecycle Management
E-commerce Portals like Shopify
Email Platforms (SendGrid, Amazon SES)
Whatsapp Platforms (Wati, Gupshup, Meta)
Logistics Platforms (Shiprocket, Delhivery)
Social Media (Facebook, Google Ads)
CRM Platforms (Techmonk Ticket, Zoho, Freshdesk)